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Contact & Grievance
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We'd love to hear from you — whether it's feedback, a bug, a purchase question, or a privacy request. The best way to reach us is by email.
Questions, feedback, bugs, or purchase help.
aos.apps@brandmongo.com
Privacy, data, or content complaints.
aos.apps@brandmongo.com
Publisher
Grievance Redressal
In accordance with applicable law, including India's Information Technology Act and rules made thereunder, complaints regarding your data, privacy, or objectionable content may be addressed to our Grievance Officer at the email above. Please include:
- Your name and a way to contact you
- A clear description of your concern or complaint
- The device/platform you play on and any relevant screenshots
We aim to acknowledge grievances within 48 hours and resolve them within the timeframe required by applicable law (typically within 30 days).
Helpful Links
- Privacy Policy — how we handle information
- Terms of Service — rules for using the Game
- Reward & Redemption Terms — coins, rewards & purchases
- Data Deletion — remove your data